About Us

Our Philosophy at Keillers China Shop, Family Business through 3 generations


Keillers China Shop, is located in Seagate, Dundee, Scotland. Our family have been been in business since 1961. My mother Mrs Yvonne Menzies originally started the business in 1961 with myself joining in 1977 and the my son Mr David Farry joining the business in 1997.We have grown to be one of the largest E-commerce gift & jewellery sites in the United Kingdom, and still strive to have a personal, family feeling. You may always reach us by phone, Monday through to Saturday 9am-5.30pm. You'll notice the interest we take in our customers if you have a chance to visit with one of our wonderful Customer Service Representatives! Please note that our Website is very accurate with amazing shipping deals, unique to ourselves. Best Wishes Yvonne Brown


Shop With Confidence


We feel confident that we have a good knowledge of the lines we carry, since we are the top account of most of our manufacturers. Our policy is to carry the complete line of each line that we carry. We do not sell just best selling lines; we strive to give the best service possible and if we do not have a item we will try and order the product specially for yourself. We stock thousands of items from the best manufacturers in the world. Our goal is to ship same day or next business day.


In our retail business, we earnestly strive to do what we do well.


Business Address


Keillers China Shop, 64 Seagate Dundee, Tayside, Scotland DD1 2EN Tel:- 0044 1382 221995


Retail Shop Opening Hours


Monday to Saturday 9:00 am to 18.00 pm


Thursday 9:00 am to 18:30pm


Sunday 12:00 hrs to 17:00 hrs (September to December)


Office Hours


Monday to Saturday 9:00 am to 6 pm


Thursday 9:00am to 6:30pm



Sunday 12:00pm to 5:00pm (September to December)


Online Hours


24 Hours!
Everyday 24/7


Call us at 00 44 1382 221 995


Email Us:- info@keillerschinashop.co.uk


My family and I have been in the retail business for over 50 years and understand the importance of customer satisfaction. We treat every parcel with respect and treat it as if it were going to one of our own family members. We hope you enjoy shopping with Keillers China Shop for many years to come.


Sincerely,
Yvonne Brown


Engraving


Have your gifts personalised, add a personal touch by having your jewellery or gift engraved. We have been doing this for 50 years. We do engraving for gifts, weddings, or corporate events. We have engraved corporate gifts for the G8 Summit At Gleneagles Hotel Scotland.


Add a personal touch by having a piece of jewellery or a gift engraved.


If you are celebrating an engagement, birthday, anniversary or simply saying thank you to a friend, engraving adds an unforgettable personal touch to a gift.


See all our engravable items


How do I tell you what I would like engraved?



Please make sure that you enter your message correctly as engraved items cannot be refunded.


How Quick Can It Be Done?


Engraving can be done within one hour at a extra charge of £5.00 per item. Normally gifts will be engraved on a next working day basis. If you are in any doubt please contact us by email or telephone. Please note we cannot exchange or refund items which have been personalised.


Expected delivery times are not shown in the delivery options page during checkout for engraving orders. If you wish next day delivery or you expect items by a required date and you are not sure about the time scale please contact us. We do have different delivery options, so be sure to take the option which suits you.


Some more FAQ's


Can I have gift packaging?


Engraved items can be gift packaged; we can also offer greetings cards with an engraved order. But you must contact us for costs and let us know what you have in mind so we do not disappoint you.


Can I have more than one engraved item in my order?


Yes


Can I have an engraved item and a non-engraved item in the same order?


Yes


Can I return engraved items?


Engraved items cannot be returned unless the product is faulty.


What if the engraved message on my item is incorrect?


The message that you type during the checkout process is the exact message that will be engraved, so please ensure that what you have typed is correct and does not have any errors.


Have fun and tell a loved one how you feel


Engraving is a fun way to say it a little bit more and add a little personal touch to your gift, so have fun, express yourself and give an unforgettable gift.


Employment Opportunities:-


Because fashion trends change, and very quickly, because we are growing all the time, because job opportunities come up every day, Keillers China Shop wants you! Send your CV to info@keillerschinashop.co.uk . We work with students closely and we are flexible with your timetable. Apply now!